Refund policy

At Nuvitox, we strive to ensure that you are fully satisfied with your purchase. However, if you need to return an item, please review our return policy below:

Eligibility for Returns:

• Damaged Items: Items that arrive damaged or defective are eligible for a return or exchange.
• Unopened Items: Products that are unopened and in their original packaging may be returned within 14 days of delivery.

Return Guidelines:

• Timeframe: Returns must be initiated within 14 days of receiving your order.
• Restocking Fee: A 10% restocking fee will be applied to all returned items, except in cases of damaged or defective products.
• Final Sale Items: Please note that items marked as final sale are non-refundable and cannot be returned.
• Return Shipping: We offer free return shipping for all eligible returns.

How to Return:

To initiate a return, please contact our customer support team at Nuvitox@gmail.com. Once your return is approved, we will provide a prepaid return label for free return shipping.