Your Questions, Answered The Nuvitox Way
At Nuvitox, we believe in transparency, quality, and the power of nature. Whether you're curious about how to use our mushroom supplements, what sets us apart, or details about your order — you're in the right place. Explore our FAQs to get the answers you need and feel confident in your wellness journey.
Products

Lion's Mane Capsules
What are Lion's Mane Capsules?
Nuvitox's Lion's Mane Capsules are a dietary supplement featuring 700mg of pure Lion's Mane mushroom extract per capsule. They're crafted to enhance cognitive function, support neural health, boost mental clarity, and promote overall brain wellness.
How should I take Lion's Mane Capsules?
We recommend a daily dosage of two capsules with a meal. Incorporating them into your morning routine is advised to support cognitive performance throughout the day.
Can I expect any side effects?
Lion's Mane mushroom is generally well-tolerated, with few individuals experiencing mild digestive discomfort. If you have concerns, please consult with your healthcare provider.
Is it safe to take these capsules with other medications?
While Lion's Mane is a natural product, we suggest consulting with your healthcare provider before beginning any new supplement regimen, especially if you are currently on medication.
Are the capsules vegan?
Yes, our Lion's Mane Capsules are vegan-friendly. They are encased in vegetarian capsules and contain no animal-derived ingredients.
How soon will I notice benefits?
Individual results vary, but some users report enhancements in cognitive function and mental clarity within weeks of consistent use. For best results, continued, long-term use is recommended.
Is this product gluten-free?
Yes, our capsules are gluten-free, suitable for individuals with gluten sensitivities or celiac disease.
Where are Lion's Mane Capsules made?
Nuvitox's Lion's Mane Capsules are produced in a GMP Certified Facility, upholding the highest standards for quality and safety.
Can children use Lion's Mane Capsules?
This supplement is formulated for adults aged 18 and over. Consult a pediatrician before giving any dietary supplement to children.
What sets Nuvitox's Lion's Mane Capsules apart from competitors?
Our capsules feature a high-quality, 30:1 extract concentration for a potent dose. Nuvitox is committed to delivering pure, effective supplements, combining scientific evidence with traditional practices for your wellness.
How should the capsules be stored?
Store the bottle in a cool, dry place, away from direct sunlight, ensuring the lid is tightly sealed to maintain the product's integrity.
Are these capsules safe during pregnancy or nursing?
Consult your healthcare provider before using any dietary supplements if you are pregnant or nursing.
Reishi Capsules
What are Reishi Capsules?
Nuvitox's Reishi Capsules are a dietary supplement featuring 700mg of pure Reishi mushroom extract per capsule. They're crafted to support immune health, reduce stress, promote liver function, and enhance overall well-being.
How should I take Reishi Capsules?
We recommend a daily dosage of two capsules with a meal. Taking them in the evening may help support relaxation and stress reduction.
Can I expect any side effects?
Reishi is generally well-tolerated, though some individuals may experience mild digestive upset. If you have any concerns, consult with your healthcare provider.
Is it safe to take these capsules with other medications?
While Reishi is a natural product, we suggest consulting with your healthcare provider before starting any new supplement regimen, particularly if you are on medication.
Are the capsules vegan?
Yes, our Reishi Capsules are vegan-friendly. They are encased in vegetarian capsules and contain no animal-derived ingredients.
How soon will I notice benefits?
Results vary, but many users experience enhanced relaxation and immune support within a few weeks of consistent use. Continued use is recommended for the best results.
Is this product gluten-free?
Yes, our capsules are gluten-free, suitable for individuals with gluten sensitivities or celiac disease.
Where are Reishi Capsules made?
Nuvitox's Reishi Capsules are produced in a GMP Certified Facility, ensuring the highest quality and safety standards.
Can children use Reishi Capsules?
This supplement is formulated for adults aged 18 and over. Consult a pediatrician before giving any dietary supplement to children.
What sets Nuvitox's Reishi Capsules apart from competitors?
Our capsules feature a high-quality, 30:1 extract concentration for a potent dose. Nuvitox is dedicated to delivering pure, effective supplements, combining traditional wisdom with modern science.
How should the capsules be stored?
Store the bottle in a cool, dry place, away from direct sunlight, ensuring the lid is tightly sealed to maintain the product's integrity.
Are these capsules safe during pregnancy or nursing?
Consult your healthcare provider before using any dietary supplements if you are pregnant or nursing.
Chaga Capsules
What are Chaga Capsules?
Nuvitox's Chaga Capsules are a dietary supplement featuring 700mg of pure Chaga mushroom extract per capsule. They're designed to boost the immune system, fight oxidative stress, reduce inflammation, and promote overall wellness.
How should I take Chaga Capsules?
We recommend a daily dosage of two capsules with a meal. Taking them in the morning is advised to support immune function and overall vitality throughout the day.
Can I expect any side effects?
Chaga is generally well-tolerated, but some individuals may experience mild digestive discomfort. If you have concerns, please consult with your healthcare provider.
Is it safe to take these capsules with other medications?
While Chaga is a natural product, we recommend consulting with your healthcare provider before starting any new supplement regimen, especially if you are currently on medication.
Are the capsules vegan?
Yes, our Chaga Capsules are vegan-friendly. They are encased in vegetarian capsules and contain no animal-derived ingredients.
How soon will I notice benefits?
Individual results vary, but many users report enhanced immune function and reduced inflammation within weeks of consistent use. For best results, continued, long-term use is recommended.
Is this product gluten-free?
Yes, our capsules are gluten-free, making them suitable for individuals with gluten sensitivities or celiac disease.
Where are Chaga Capsules made?
Nuvitox's Chaga Capsules are produced in a GMP Certified Facility, upholding the highest standards for quality and safety.
Can children use Chaga Capsules?
This supplement is formulated for adults aged 18 and over. Consult a pediatrician before giving any dietary supplement to children.
What sets Nuvitox's Chaga Capsules apart from competitors?
Our capsules feature a high-quality, 30:1 extract concentration for a potent dose. Nuvitox is committed to delivering pure, effective supplements, combining scientific evidence with traditional practices for your wellness.
How should the capsules be stored?
Store the bottle in a cool, dry place, away from direct sunlight, ensuring the lid is tightly sealed to maintain the product's integrity.
Are these capsules safe during pregnancy or nursing?
Consult your healthcare provider before using any dietary supplements if you are pregnant or nursing.
Cordyceps Capsules
What are Cordyceps Capsules?
Nuvitox's Cordyceps Capsules are a dietary supplement featuring 700mg of pure Cordyceps mushroom extract per capsule. They're designed to enhance physical performance, support lung function, boost energy levels, and promote overall vitality.
How should I take Cordyceps Capsules?
We recommend a daily dosage of two capsules with a meal. Taking them in the morning is ideal to support energy and endurance throughout the day.
Can I expect any side effects?
Cordyceps is generally well-tolerated, with few individuals experiencing mild digestive discomfort. If you have concerns, please consult with your healthcare provider.
Is it safe to take these capsules with other medications?
While Cordyceps is a natural product, we recommend consulting with your healthcare provider before beginning any new supplement regimen, especially if you are on medication.
Are the capsules vegan?
Yes, our Cordyceps Capsules are vegan-friendly. They are encased in vegetarian capsules and contain no animal-derived ingredients.
How soon will I notice benefits?
Individual results vary, but some users report enhanced energy and endurance within a few weeks of consistent use. Continued use is recommended for optimal results.
Is this product gluten-free?
Yes, our capsules are gluten-free, suitable for those with gluten sensitivities or celiac disease.
Where are Cordyceps Capsules made?
Nuvitox's Cordyceps Capsules are produced in a GMP Certified Facility, ensuring the highest quality and safety standards.
Can children use Cordyceps Capsules?
This supplement is formulated for adults aged 18 and over. Consult a pediatrician before giving any dietary supplement to children.
What sets Nuvitox's Cordyceps Capsules apart from competitors?
Our capsules feature a high-quality, 30:1 extract concentration for a potent dose. Nuvitox is committed to delivering pure, effective supplements that blend traditional practices with modern science.
How should the capsules be stored?
Store the bottle in a cool, dry place, away from direct sunlight, ensuring the lid is tightly sealed to maintain the product's integrity.
Are these capsules safe during pregnancy or nursing?
Consult your healthcare provider before using any dietary supplements if you are pregnant or nursing.
Turkey Tail Capsules
What are Turkey Tail Capsules?
Nuvitox's Turkey Tail Capsules are a dietary supplement featuring 700mg of pure Turkey Tail mushroom extract per capsule. They're designed to support immune health, promote gut health, fight oxidative stress, and boost overall well-being.
How should I take Turkey Tail Capsules?
We recommend a daily dosage of two capsules with a meal. Incorporating them into your morning routine is advised to support immune function and gut health throughout the day.
Can I expect any side effects?
Turkey Tail is generally well-tolerated, though some individuals may experience mild digestive upset. If you have any concerns, consult with your healthcare provider.
Is it safe to take these capsules with other medications?
While Turkey Tail is a natural product, we suggest consulting with your healthcare provider before beginning any new supplement regimen, especially if you are currently on medication.
Are the capsules vegan?
Yes, our Turkey Tail Capsules are vegan-friendly. They are encased in vegetarian capsules and contain no animal-derived ingredients.
How soon will I notice benefits?
Results vary, but many users report enhanced immune function and gut health within a few weeks of consistent use. Continued, long-term use is recommended for the best results.
Is this product gluten-free?
Yes, our capsules are gluten-free, suitable for individuals with gluten sensitivities or celiac disease.
Where are Turkey Tail Capsules made?
Nuvitox's Turkey Tail Capsules are produced in a GMP Certified Facility, ensuring the highest standards for quality and safety.
Can children use Turkey Tail Capsules?
This supplement is formulated for adults aged 18 and over. Consult a pediatrician before giving any dietary supplement to children.
What sets Nuvitox's Turkey Tail Capsules apart from competitors?
Our capsules feature a high-quality, 30:1 extract concentration for a potent dose. Nuvitox is dedicated to delivering pure, effective supplements, combining traditional wisdom with modern research.
How should the capsules be stored?
Store the bottle in a cool, dry place, away from direct sunlight, ensuring the lid is tightly sealed to maintain the product's integrity.
Are these capsules safe during pregnancy or nursing?
Consult your healthcare provider before using any dietary supplements if you are pregnant or nursing.
ORDERS

When will my order be dispatched?
We aim to dispatch all orders within 1 working day of purchase. Orders placed over weekends or bank holidays will be processed on the next working day.
How long does delivery take?
UK Orders: Typically arrive within 2-4 working days.
International Orders: Delivery times vary depending on location. Please allow approximately 7-14 working days. International shipping will be discussed and confirmed upon purchase.
Do you offer international shipping?
Yes, international shipping is available. For overseas orders, contact us at contact@nuvitox.com to arrange shipping options and costs before dispatch.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. For international orders, shipping fees will be confirmed after discussion.
Do you offer store collection?
Yes, we provide a Store Collection option through selected partner locations. These options will be available for you to choose at checkout.
Do you offer a price match guarantee?
Yes! We offer a Price Match Guarantee. If you find the same quality mushroom supplement at a lower price, let us know and we’ll match it.
My product arrived damaged, what should I do?
If your order arrives damaged, please contact us immediately at contact@nuvitox.com with your order number and a photo of the damage. We’ll resolve the issue promptly.
Can I change or cancel my order after placing it?
If you need to change or cancel your order, contact us as soon as possible. Once your order has been dispatched, we’re unable to make changes.
What is your return policy?
We do not accept returns once a product has been dispatched, due to the nature of our health supplements. If there’s an issue with your order, contact us and we’ll assist where possible.
Subscriptions and Discounts
Do you offer subscription plans?
Yes, we offer flexible subscription plans so you never run out of your favourite supplements. Choose how often you'd like to receive your products, and we’ll handle the rest.
How do I subscribe to a product?
On each product page, simply select the “Subscribe & Save” option before adding the item to your cart. You can choose your preferred delivery frequency at checkout.
How much do I save with a subscription?
Subscribers enjoy exclusive savings of up to 15% off regular prices, plus the convenience of automatic deliveries.
Can I manage or cancel my subscription?
Yes, you’re in full control. You can pause, modify, or cancel your subscription anytime through your account dashboard. No hidden fees or commitments.
Will I be notified before each subscription renewal?
Absolutely! We’ll send you a reminder email before each scheduled delivery, giving you time to make any changes if needed.
Do you offer bulk purchase discounts?
Yes, we offer discounts on multi-month supplies and bundle deals. The more you buy, the more you save—perfect for long-term wellness routines.
Can I combine subscription discounts with other promotions?
In most cases, subscription discounts cannot be combined with other promotional codes. However, keep an eye out for special offers where additional savings may apply.
Do you offer referral discounts?
Yes! Share Nuvitox with friends and family. When they make their first purchase, they get a discount—and you’ll receive a reward for every successful referral.
Contact us for more information on how to join our affiliate program
Are there any student or NHS discounts?
We occasionally run special promotions for students, NHS staff, and key workers. Follow us on social media or subscribe to our newsletter to stay updated on exclusive deals
How do I apply a discount code?
You can enter your discount code at checkout. Only one discount code can be applied per order unless stated otherwise in the promotion.
Returns and Refunds
Do you accept returns or offer refunds?
No, due to the nature of our health supplements, all sales are final. We cannot accept returns or offer refunds once an order has been dispatched.
What if my order arrives damaged or faulty?
If your product arrives damaged, contact us within 48 hours at contact@nuvitox.com with your order number and photos. We’ll arrange a replacement or store credit where appropriate.
Can I cancel or change my order?
Yes, but only if your order hasn’t been dispatched yet. Contact us immediately at contact@nuvitox.com. Once dispatched, changes or cancellations aren’t possible.
Do you offer refunds if I’m not satisfied with the product?
No, we don’t offer refunds for dissatisfaction or personal preference. Our products are final sale once opened or delivered.
I entered the wrong shipping address — what happens now?
We can update your address if you contact us before dispatch. If the order has already been shipped, we can’t offer refunds or replacements for incorrect addresses provided by the customer.
How long does it take to process a replacement or store credit?
Approved cases are processed within 3-5 working days.
How do I contact Nuvitox for issues?
Email us at contact@nuvitox.com — we aim to respond within 24-48 hours on working days.
Sustainability
Is Nuvitox packaging eco-friendly?
Our bottles are made from recyclable plastic, and all outer packaging is fully recyclable cardboard. We focus on using materials that can be easily recycled by customers worldwide.
Why does Nuvitox use plastic bottles?
We use plastic bottles to ensure product safety, shelf life, and affordability. Importantly, they’re made from recyclable plastic, so you can dispose of them responsibly.
How can I recycle Nuvitox packaging?
Does Nuvitox support any environmental initiatives?
Yes, we partner with TreeApp to fund global reforestation projects. Every purchase helps plant trees and supports efforts to reduce CO2.
Are your ingredients sustainably sourced?
Yes, our mushroom extracts come from suppliers who follow sustainable harvesting practices to protect natural ecosystems.
Do you offset your carbon footprint?
We contribute to carbon offsetting through our TreeApp partnership and continually look for ways to reduce emissions in our supply chain.
Does Nuvitox support any environmental initiatives?
Absolutely. We’re always exploring better packaging solutions and greener logistics to minimise our environmental impact.
Safety and Usage
Are Nuvitox supplements safe to use?
Yes, our supplements are made from 100% natural mushroom extracts, produced in a GMP Certified Facility. They’re safe for daily use when taken as directed.
Are there any side effects?
Our products are generally well-tolerated. A small number of people may experience mild digestive discomfort when first starting. If you have any concerns, consult your healthcare provider.
Can I take Nuvitox supplements with other medications?
While our supplements are natural, we recommend speaking to your healthcare professional before starting if you're taking medication or have existing health conditions.
Are Nuvitox products safe during pregnancy or breastfeeding?
If you are pregnant or nursing, consult your healthcare provider before using any dietary supplements
What’s the recommended dosage?
We suggest taking 2 capsules daily with a meal, unless stated otherwise on the product label. Do not exceed the recommended dose.
Can I combine different Nuvitox supplements?
Yes! Our mushrooms are designed to be complementary. Many customers stack products like Lion’s Mane and Cordyceps for broader benefits.
How long before I notice results?
Results vary by individual. Most users notice benefits after 2-4 weeks of consistent use. Mushrooms work best when taken daily over time.
Are your supplements suitable for vegans and those with allergies?
Yes, all Nuvitox supplements are vegan-friendly, gluten-free, and contain no fillers or artificial additives.
How should I store my supplements?
Keep your capsules in a cool, dry place, away from direct sunlight. Ensure the bottle is sealed properly after each use.
Can children take Nuvitox supplements?
Our products are formulated for adults 18+. Consult a paediatrician before giving any supplements to children.
Can I exceed the recommended dose for faster results?
No, taking more than the recommended amount won’t speed up benefits and is not advised. Stick to the suggested daily intake.
Do I need to cycle Nuvitox supplements?
There’s no strict need to cycle, but some users choose to take occasional breaks. Consistent daily use is generally safe.